Shipping Policy for Shoes
Order Processing Time:
Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Estimates:
Standard Shipping: 3-7 business days
Expedited Shipping: 1-3 business days
Details:
Orders are processed and shipped within 1-2 business days. Delivery to most areas within 3-7 business days.
Free Shipping:
We offer free standard shipping on all orders.
Order Tracking:
Once your order has shipped, you will receive an email with a tracking number and a link to track the package’s progress.
Shipping Restrictions
Damaged or Lost Packages:
If you receive your shoes damaged, please contact us immediately at connect@pythonstride.com with your order number and a video of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If your package is lost in transit, please reach out to us so we can assist in filing a claim with the shipping carrier.
Returns and Exchanges:
Our return policy lasts 7 days from the date of delivery. If 7 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Contact Us:
For more information about our shipping policy, if you have questions, or if you would like to make a complaint, please contact us by email at connect@pythonstride.com or by mail using the details provided below:
Urja Enterprise
28 Karanpara, Opp Fire Station, Behind GSRTC Bus Port,
Rajkot 360001 Gujrat India.
9723199996