Ordering and Payment
To place an order, browse our collection, select the desired size and color, and click “Add to Cart.” Once you have all items in your cart, proceed to checkout, enter your shipping information, and complete the payment process.
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. Other payment options may be available depending on your location.
If you need to change or cancel your order, please contact our customer service team as soon as possible. We can make changes or cancellations only before the order is processed for shipping.
Shipping and Delivery
We offer standard and expedited shipping options. Shipping costs vary based on your location and the selected shipping method. You can see the exact shipping cost at checkout.
Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days. Delivery times may vary based on your location and any potential delays.
Returns and Exchanges
We offer a 7-day return policy for unworn shoes in their original packaging. To initiate a return, please visit our Returns page and follow the instructions.
To exchange shoes, please return the original pair following our return process and place a new order for the desired pair. Contact customer service for assistance if needed.
Refunds are processed within 5-10 business days of receiving the returned items. The refund will be issued to the original payment method.